Sunzay Passari is an award winning technology executive and AI 100 Leader known for bringing startup style innovation into large global enterprises. Currently Director and Global Head for Architecture of Tomorrow, AI and Innovation at UPS, he leads flagship programs that embed AI and generative AI into core business platforms such as rating, pricing, billing, CRM, CPQ and analytics, positioning UPS as an AI first enterprise. His work has already delivered hundreds of millions in new annual profits and major efficiency gains through AI powered pricing and re engineered applications. Earlier, as Global Head of Product Management at eBay, he conceived and launched a first of its kind SaaS authentication platform that combined AI based inspection, RFID, warehouse automation and real time analytics, scaling across multiple categories and countries and reinforcing trust in the marketplace. Before that, he led OTT and 5G product strategy at Ooredoo Group, directing significant investments into 5G ecosystems and launching multi country streaming services that generated new digital revenues and established the operator as an innovation leader across the Middle East and Asia.
Sunzay’s career has a consistent throughline of “intrapreneurship” at scale. At Reliance Communications he pioneered one of the world’s first mobile app stores and mobile TV platforms, helping lay the groundwork for India’s later digital disruption and being handpicked for the chairman’s future leaders team. At Vodafone he built a global TMT practice, created “VAS as a Service” platforms, launched hundreds of apps and services, and led multi billion infrastructure and partnership programs that gave the company an entrepreneurial edge across Europe, APAC and MEA. Beyond his operating roles he is a sought after global keynote speaker, board advisor and industry voice on AI, GenAI and digital transformation, known for combining vision, commercial discipline and high EQ leadership. His work spans product, platforms, partnerships and culture change, always anchored in turning ambitious ideas into measurable business impact.